Terms of Use
We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we collect, use, store, and protect your data when you engage with our services.
Data Collection & Usage
When you interact with Silvano—whether by making a purchase, creating an account, or subscribing to our services—we may collect certain personal information. This includes your name, email address, phone number, billing and shipping addresses, payment details (processed securely through trusted payment providers), and your order history and preferences.
All personal information is collected with your knowledge and explicit authorization when you create an account or place an order.
We use this information to process and fulfill your orders, provide customer support, and, if you have given consent, send promotional materials, exclusive offers, and updates about Silvano’s products. Additionally, we may use the data to conduct internal research and improve our services. Your information may also be used to comply with legal and regulatory obligations.
Data Storage & Protection
Silvano stores customer data securely on Shopify’s encrypted servers, ensuring industry leading protection against unauthorized access, loss, or misuse. We implement strict access controls, encryption measures, and security protocols to safeguard your personal information.
Third-Party Data Sharing
Silvano does not sell, trade, or share customer data with third-party marketers. However, we may share information with trusted service providers, such as shipping carriers and payment processors, strictly for order fulfillment and fraud prevention purposes.
In compliance with legal obligations, we may disclose information if required by law enforcement authorities or regulatory agencies.
Cookies & Tracking Technologies
Silvano’s website uses cookies and similar tracking technologies to enhance user experience, improve website functionality, and analyze site performance.
Cookies help us keep track of shopping cart activity, remember user preferences for a more personalized browsing experience, and analyze customer behavior to optimize website performance.
By using our website, you consent to the use of cookies. If you wish to manage or disable cookies, you can adjust your browser settings. However, please note that disabling cookies may impact website functionality.
Customer Data Requests & Account Management
Customers have the right to access and update their stored personal information. If you wish to modify your details or unsubscribe from marketing communications, you can do so at any time using the unsubscribe link provided in our emails.
If you want to delete your online account and personal data, you may request this by contacting Silvano Customer Support via email.
Security & Compliance
While we use encryption and security protocols to protect your data, no system is entirely impenetrable. We cannot guarantee that data transmission over the internet will always be secure and advise customers to protect their passwords and account details.
For any privacy-related inquiries, data requests, or concerns, please contact:
📧 Silvano Customer Support: info@silvanoshop.com
This policy may be updated periodically, and any changes will be reflected on this page.