Shipping Policy
Silvano is committed to delivering high-quality products in a timely manner. Below are the shipping terms and conditions:
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Order Processing Time: Orders are typically processed within 1-2 business days before being shipped.
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Shipping Methods:
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Standard Shipping: Available for all orders, with an estimated delivery time of 5-7 business days.
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Express Shipping: Available at an additional cost, with an estimated delivery time of 1-3 business days. Final shipping costs are calculated at checkout.
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International Shipping: Silvano offers international shipping on a conditional basis. Orders will be shipped via DHL, and additional charges for shipping and customs duties/taxes will apply. Please note that we do not offer returns, exchanges, or refunds on international orders.
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Shipping Charges: There is no minimum order amount required for shipping eligibility. Shipping costs are calculated at checkout based on the selected delivery method.
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Shipping Delays: If there are any unexpected delays, customers will be promptly notified through email, SMS, or other dedicated channels.