Shipping Policy
Silvano is committed to delivering high-quality products in a timely manner. Below are the shipping terms and conditions:
-
Order Processing Time: Orders are typically processed within 1-2 business days before being shipped.
-
Shipping Methods:
-
Free Standard Shipping: We offer free standard shipping on all domestic orders. Estimated delivery time is 5–7 business days.
- International Shipping: Available on a conditional basis. Orders are shipped via DHL, and additional charges for shipping, customs duties, and taxes will apply. Please note: Returns, exchanges, or refunds are not available for international orders.
-
International Shipping: Silvano offers international shipping on a conditional basis. Orders will be shipped via DHL, and additional charges for shipping and customs duties/taxes will apply. Please note that we do not offer returns, exchanges, or refunds on international orders.
-
Shipping Charges: There is no minimum order amount required for shipping eligibility. Shipping costs are calculated at checkout based on the selected delivery method.
-
Shipping Delays: If there are any unexpected delays, customers will be promptly notified through email, SMS, or other dedicated channels.
